At PolarSpa, we are committed to providing reliable support for all our products. In the unlikely event of a malfunction and if your product is covered under warranty, you can contact our customer service team to request assistance. One of our trained specialists can be dispatched to your location within one working day to assess and resolve the issue.
If the issue is determined to be the result of improper use or damage caused outside of warranty terms, we’ll still be happy to assist. In such cases, you can purchase original spare parts and schedule service at your convenience to restore your product to full function.